All efforts shall be taken by you to ensure that you do not approach for re-scheduling of consultancy date and timings. But on account of your stringent or unavoidable circumstances, you may request for rescheduling of appointment only till 24 hours before the provided scheduled time.
For example, If you have been provided an appointment on 01st January 2021 at 10:00 AM, then you can apply for rescheduling on or before 31st December 2020 10:00 AM.
Any request for rescheduling appointment within 24 hours of scheduled appointment date and time, will be done only on payment of additional fees of Rs 50% of the specific service rate. Once additional payment is received, then new date and time of appointment will be provided.
Further, in case the client is unable to appear for the consultation at scheduled time or not have applied for re-scheduling, then the existing amount will be forfeited.
Any appointment further will only be provided after payment of fees for new consultation.
However, AstroYodha members, due to personal stringency, can re-schedule consultancy timing. In such case, AstroYodha will intimate the same to the clients and provide option for rescheduling the appointments or provide option for refund fees paid to the clients.
The clients are to apply for rescheduling / refund within 3 days from the date of intimation by Astro Yodha or its Team Members or its staff.
Upon receiving the option from the clients, AstroYodha will take suitable and necessary action and re-scheduling or refund will be done within 7 days of receipt of option from the clients.
However, if the client does not indicates his option for rescheduling/ refund within 3 days as mentioned above, then the amount paid will stand to be forfeited.